← Cleaner guide
App & account
I think there's a bug — what can I do?
Update the app, check permissions, then send support screenshots.
App issues
Force-quit and reopen the app, check you are on the latest version, and confirm location permission is on for check-in.
Still broken?
Contact support with your device type, screenshots and the job reference. Describe what you expected vs what happened.
Didn’t find what you need?
Reach the Mundoria team in chat — we’ll point you to the right place.