Help Centre
How can we help?
Advice and answers from the Mundoria team — for customers booking cleans and cleaners joining the marketplace.
For customers
For customers
Booking, payments, cancellations and getting the most from your clean.
27 articles
For cleaners
Become a Mundoria cleaner
How to apply, documents we need, and what happens after you sign up.
6 articles
For cleaners
Cleaner guide
Jobs, checklists, messaging and payouts once you are live.
12 articles
Still need a hand?
Reach the Mundoria team in chat. For an active booking, use in-app messaging so the right people see the full context.
Ready to book?
Tell us about your space and get a clear estimate before you confirm.