← For customers
Booking issues
How do I modify my booking?
Edit early, or request a change once a cleaner is assigned.
Before confirmation
You can often edit time, notes or add-ons while the booking is still open for matching.
After a cleaner is assigned
Request a modification from the booking. Your cleaner can accept or decline. If they decline, you may cancel or keep the original plan.
Didn’t find what you need?
Reach the Mundoria team in chat — we’ll point you to the right place.