← For customers
Booking issues
What do I do if I'm not satisfied with my clean?
Feedback + support chat — we review and help put it right.
Tell us quickly
Leave honest feedback on the booking and message support the same day if something was missed or damaged.
What happens next
Our team reviews photos, checklist notes and messages. We may offer a partial refund, a re-clean, or another resolution depending on the case.
Didn’t find what you need?
Reach the Mundoria team in chat — we’ll point you to the right place.