← For customers
Services & cleaners
How should I prepare for a cleaning session?
Access notes, pets, priorities and surfaces — small prep helps a lot.
Before the visit
- Clear surfaces you want cleaned thoroughly.
- Secure pets or note them in Preferences.
- Leave access instructions (key safe, entry code, who will be home).
- Flag fragile items or rooms to skip.
Supplies
Unless your booking says otherwise, cleaners typically bring standard supplies. Specialty products (for example fragrance-free) should be noted in Preferences.
Didn’t find what you need?
Reach the Mundoria team in chat — we’ll point you to the right place.