For customers

Services & cleaners

How should I prepare for a cleaning session?

Access notes, pets, priorities and surfaces — small prep helps a lot.

Before the visit

  • Clear surfaces you want cleaned thoroughly.
  • Secure pets or note them in Preferences.
  • Leave access instructions (key safe, entry code, who will be home).
  • Flag fragile items or rooms to skip.

Supplies

Unless your booking says otherwise, cleaners typically bring standard supplies. Specialty products (for example fragrance-free) should be noted in Preferences.

Didn’t find what you need?

Reach the Mundoria team in chat — we’ll point you to the right place.