For customers

Book a clean

I don't want to pay in advance — what should I do?

We hold your card at booking and capture after the clean is done.

Payment hold

Mundoria authorises (holds) your card when you book. Funds are captured after the job is completed — not days early.

Payment progress you will see

  1. At checkout — “Authorising card hold”, then booking confirmed.
  2. On your booking — status Payment held until the clean is done.
  3. After the clean — status Paid, and your receipt / invoice is ready under Payments & receipts.

If you prefer not to pay in advance

The hold is how we keep the booking secure for you and the cleaner. The actual charge usually lands after checkout and confirmation of the clean.

Didn’t find what you need?

Reach the Mundoria team in chat — we’ll point you to the right place.